We are committed to an ethical and professional Internet policy that respects and protects your personal privacy. Our privacy policy and practices are detailed below. Please read them thoroughly.
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.conversationware.co.uk
Cookie declaration last updated on 23/05/2019 by Cookiebot:
Necessary (6)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __cfduid | mindmeister.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year | HTTP Cookie |
| bcookie | slideshare.net | This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. | 2 years | HTTP Cookie |
| CookieConsent | conversationware.co.uk | Stores the user’s cookie consent state for the current domain | 1 year | HTTP Cookie |
| language | slideshare.net | Saves the user’s preferred language on the website. | Session | HTTP Cookie |
| SERVERID | slideshare.net | This cookie is used to assign the visitor to a specific server – this function is necessary for the functionality of the website. | Session | HTTP Cookie |
| wordpress_test_cookie | conversationware.co.uk | Used to check if the user’s browser supports cookies. | Session | HTTP Cookie |
Preferences (2)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| jwplayerLocalId | conversationware.co.uk | Used to determine the optimal video quality based on the visitor’s device and network settings. | Persistent | HTML Local Storage |
| lang | slideshare.net | Remembers the user’s selected language version of a website | Session | HTTP Cookie |
Statistics (16)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __utma | slideshare.net | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | 2 years | HTTP Cookie |
| __utmb | slideshare.net | Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | 1 day | HTTP Cookie |
| __utmc | slideshare.net | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Session | HTTP Cookie |
| __utmt | slideshare.net | Used to throttle the speed of requests to the server. | 1 day | HTTP Cookie |
| __utmz | slideshare.net | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | 6 months | HTTP Cookie |
| _ga [x3] | conversationware.co.uk gstatic.com mindmeister.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie |
| _gat [x3] | conversationware.co.uk gstatic.com mindmeister.com | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie |
| _gid [x3] | conversationware.co.uk gstatic.com mindmeister.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
| _uv_id | slideshare.net | Collects data on the user’s visits to the website, such as which pages have been read. | 2 years | HTTP Cookie |
| slideshare.experiments | slideshare.net | Used by SlideShare to determine if the visitor is participating in a design experiment. | Persistent | HTML Local Storage |
Marketing (30)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __ss | conversationware.co.uk | Collects information on visitor behaviour on multiple websites – This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website. | 1 day | HTTP Cookie |
| __ss_referrer | conversationware.co.uk | Collects information on visitor behaviour on multiple websites – This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website. | 1 day | HTTP Cookie |
| __ss_tk | conversationware.co.uk | Collects information on visitor behaviour on multiple websites – This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website. | 25 years | HTTP Cookie |
| __tld__ | mindmeister.com | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | Session | HTTP Cookie |
| _fbp | conversationware.co.uk | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | mindmeister.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie |
| _hjIncludedInSample | conversationware.co.uk | Determines if the user’s navigation should be registered in a certain statistical place holder. | Session | HTTP Cookie |
| _hjRecordingEnabled | conversationware.co.uk | This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. | Session | HTML Local Storage |
| ads/ga-audiences | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Session | Pixel Tracker |
| amplitude_cookie_test | mindmeister.com | Detects whether partner data synchronization is functioning and currently running – This function sends user data between third-party advertisement companies for the purpose of targeted advertisements. | Session | HTTP Cookie |
| calltrk-#-assigns-#GUID# | conversationware.co.uk | Pending | Persistent | HTML Local Storage |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| GPS | youtube.com | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. | 1 day | HTTP Cookie |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie |
| koitk [x2] | marketingautomation.services sharpspring.com | Collects data on visitors’ behaviour and interaction – This is used to optimize the website and make advertisement on the website more relevant. | 10 years | HTTP Cookie |
| NID | google.com | Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. | 6 months | HTTP Cookie |
| PREF | youtube.com | Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. | 8 months | HTTP Cookie |
| test_cookie | doubleclick.net | Used to check if the user’s browser supports cookies. | 1 day | HTTP Cookie |
| tr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Session | Pixel Tracker |
| UID | scorecardresearch.com | Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer’s preferences. | 2 years | HTTP Cookie |
| UIDR | scorecardresearch.com | Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer’s preferences. | 2 years | HTTP Cookie |
| VISITOR_INFO1_LIVE | youtube.com | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. | 179 days | HTTP Cookie |
| YSC | youtube.com | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
| yt-remote-cast-installed | youtube.com | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-connected-devices | youtube.com | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-device-id | youtube.com | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | youtube.com | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-app | youtube.com | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-name | youtube.com | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified (17)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga_mindmeister | mindmeister.com | Pending | 2 years | HTTP Cookie |
| _ga_mindmeister_gid | mindmeister.com | Pending | 1 day | HTTP Cookie |
| _mind_session | mindmeister.com | Pending | Session | HTTP Cookie |
| amp_device | mindmeister.com | Pending | Session | HTTP Cookie |
| amplitude_id_2e4223e58ac43814a7ef2b1bc4f95134_mindmeistermindmeister.com | mindmeister.com | Pending | 10 years | HTTP Cookie |
| amplitude_testmindmeister.com | mindmeister.com | Pending | 10 years | HTTP Cookie |
| amplitude_unsent_2e4223e58ac43814a7ef2b1bc4f95134_mindmeister | mindmeister.com | Pending | Persistent | HTML Local Storage |
| amplitude_unsent_identify_2e4223e58ac43814a7ef2b1bc4f95134_mindmeister | mindmeister.com | Pending | Persistent | HTML Local Storage |
| calltrk-_ga | conversationware.co.uk | Pending | Persistent | HTML Local Storage |
| calltrk_landing | conversationware.co.uk | Pending | 1 year | HTTP Cookie |
| calltrk_nearest_tld | conversationware.co.uk | Pending | 3599 days | HTTP Cookie |
| calltrk_referrer | conversationware.co.uk | Pending | 1 year | HTTP Cookie |
| calltrk_session_id | conversationware.co.uk | Pending | 1 year | HTTP Cookie |
| calltrk-calltrk_landing | conversationware.co.uk | Pending | Persistent | HTML Local Storage |
| calltrk-calltrk_referrer | conversationware.co.uk | Pending | Persistent | HTML Local Storage |
| calltrk-calltrk_session_id | conversationware.co.uk | Pending | Persistent | HTML Local Storage |
| hjViewportId | conversationware.co.uk | Pending | Session | HTML Local Storage |
Clear Definitions
Personally identifiable information is information, such as your name, birth date,
e-mail address or mailing address, that can be used to uniquely identify you.
Anonymous information is not personally identifiable information. Anonymous information is information about how you use our site. Anonymous information also includes the domain names and/or I.P. addresses (as explained below) of internet browsers that visit our site, the time of day that the site was visited, and other non-personal information.
Anonymous information is information that is not tied to any person, but helps us know what our users do.
Security
We operate secure data networks protected by industry standard firewall and password protection. We have security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control.
Only certain employees have access to the information you provide us. While we cannot guarantee that loss, misuse or alteration to data will not occur, we try to prevent such unfortunate occurrences.
Sharing Personally Identifiable Information with Other Companies
We will not share your personally identifiable information unless you have authorised us to share it. When we share your personal information with other companies, they can use this information but cannot combine this information with other information they have about you or share this information with other companies or people without your express permission.
Disclosure of your Identity
From time to time we receive requests to disclose the identities of our users.
We do not disclose the identities of our users unless we are legally required to do so. If a governmental agency, or a law enforcement agency, requests information in relation to the identities of our user, we will comply with the request.
When you visit out site please read carefully the following.
Collecting and Using Personally Identifiable Information
You can visit our site and use many of our services without telling us who you are or revealing any personal information about yourself to us. It is only when you enter details to contact organisations that will you be asked to provide us with personally identifiable information.
When you fill in these forms, you need to complete certain fields (some are required and some are optional). We use this information to share your information with select third parties who work with us, only if you give us permission (as we explain below).
Anonymous Information
We collect anonymous information when people use our site, even if they have not entered their personal details.
We will not share any anonymous information about your use of our site with third parties if we know that this information will be linked with your personally identifiable information obtained from another source, unless you have given us permission to do this.
Cookies
A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your computer. Cookies make web surfing easier for you by saving your preferences while you are on our site.
You can decide if you want to accept cookies by changing the settings on your computer. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent.
Use of I.P. Addresses
An Internet protocol (I.P.) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your company’s local area network (LAN) or wide area network (WAN). Web servers, the powerful computers that provide web pages for viewing, automatically identify your computer by the IP address assigned to it during your session online.
We may collect I.P. addresses for some purposes. We do not link a users I.P. address to a persons personal information, which means we will have a record of each users session but the user remains anonymous to us.
Cookies
In May 2011, the UK Government passed new legislation is regards to the use of Cookies. The following section explains what cookies are, which ones we collect and how they are used on the website.
How We Collect Information
Cookies are small text files that are placed on your computer by the websites that you visit. They are commonly used in order to make websites work by tracking goods that you have placed in a basket, or work more efficiently by remembering your login details, as well as to provide information about the sites usage to the owners of the site.
Types of Cookies
There are three types of cookies dropped and collected by websites. With some exceptions (i.e. websites that fundamentally require cookies in order for website functionality – see below) from 26th May 2012, all cookies must be consented to by a site’s users.
| Cookie Type | Description |
| Moderately intrusive | Embedded third-party content and socialmedia-pluginsAdvertising campaign optimisation |
| Minimally intrusive | Web analytics / metricsPersonalised content / interface |
| Necessary for Website Functionality(Exempt from changes to privacy regulations) | Stop multiple form submissionsLoad balancingTransaction specific |
We collect the following anonymous cookies for tracking purposes.
| Name | Description | Expiration |
| __utma | This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. | 2 years from set/update. |
| __utmb | This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. | 30 minutes from set/update. |
| __utmc | This cookie is no longer used by the ga.js tracking code to determine session status.Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. | Not set. |
| __utmz | This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. | 6 months from set/update. |
WordPress Cookies
WordPress websites also collect cookies for commenters. As the website is built using WordPress, these cookies apply to our users.
When visitors comment on the our blog, they will have cookies stored on their computer. This is purely for convenience, so that the visitor will not be required to re-type all their information again when they want to leave another comment in the future.
Three cookies are set for commenters:
comment_author
comment_author_email
comment_author_url
The commenter cookies are set to expire a little less than one year from the time they’re set.
CallTracks
| Cookie Name | Type | How Cookie is used | Data stored |
| calltracksGuid* | Analytics Cookie | Calltracks user identifier. Used only within this site, for uniquely identifying the visitor between page views. For more information: www.calltracks.com/privacy/ | Uniquely identifying the visitor between page views. |
| calltracksData* | Analytics Cookie | Holds information about the source of the visitor (e.g. Google or Bing), the Pay Per Click advert that the visitor clicked on (if applicable), and which phone numbers have been displayed to the visitor. For more informationt: www.calltracks.com/privacy/ | Holds information about the source of the visitor. |
Third Party Cookies
Users of the site who wish to share the content socially using Facebook, Twitter, or Google+ (the platforms which are currently enabled on the website to allow this function) may have cookies stored on their computers from these third party websites.
Cookies are collected from third party sites so that you can be logged in to your account on their site and share our content simply and easily.
For more information on the cookie policies of these third party sites, please visit their websites. You will be able to control the way cookies are used when you are signed into your accounts on these sites through the privacy settings they have made available to you.
Facebook Privacy Policy (https://www.facebook.com/about/privacy/other)
Twitter Privacy Policy (https://twitter.com/privacy)
Google+ Privacy Policy (http://www.google.co.uk/intl/en/policies/privacy/)
Prohibiting the Collection of Cookies
If you would like to prevent us from collecting cookies when you visit our site, please update your privacy settings in your browser. You can control the kinds of cookies you accept there.
http://www.google.co.uk/goodtoknow/manage-data/
http://www.mozilla.org/en-US/privacy/
http://privacy.microsoft.com/en-gb/default.mspx
Interest-Based Advertising Policy
Under the Google Interest Based Advertising Programme (the “Programme”), Google allows us to serve advertisements to Users (i) who previously have visited the Conversationware website and (ii) based on Google-defined interest-categories. The following policies only apply to these programme participants.
Definitions
“User” means a unique instance of a Web browser.
“User Cookie” means a DoubleClick DART cookie or a Teracent cookie associated with a User.
“User Lists” means a list of User Cookies created or otherwise obtained by Company and used in connection with the Google Display Network, which is referred to in the user interface as “remarketing lists”.
“Web Properties” means properties or content on the Google Display Network and all other Google properties or content that use the User Cookie.
We will not attempt to identify users to whom ads are shown individually, and all user lists shall remain anonymous. Google’s network of advertising can be found across the web and may show our advertisements to you from time to time
Visitors can opt out of Google Analytics for Display Advertisers and opt out of customized Google Display Network ads by visiting the Ads Preferences Manager. You may also find the Google Analytics Opt-out Browser Add-on useful.
Cookies
(note: we recommend you to consult your lawyers, this post is merely our understanding of the situation)
What are cookies anyway?
On this topic, Whatarecookies.com gives a very succinct answer:
“Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related sites) to the next.”
What does EU cookie law mean for you?
The common consensus seems to be this: a website must inform its visitors that: a) cookies are being set on their computers/devices; b) explain what cookies are; c) communicate why cookies are being set and what sort of cookies are being set; d) give them an option or inform them how to opt-out of cookies/tracking.
To see how different websites are implementing this policy, we recommend you to read this excellent article by eConsultancy: 20 examples of EU cookie law compliance.
The difference between first party and third party cookies
Cookies are usually associated with one particular domain (the domain they are set on) and only that domain can access the data contained in the cookie. A first party cookie is where the domain you visit and the cookie owner are the same. For example, you visit www.some-web-app.com and the cookie information also says www.some-web-app.com.
A third party cookie is when you visit a certain domain, but the cookie dropped by that domain on your computer identifies itself as belonging to someone else. For example, you visit www.some-web-app.com but the cookie dropped has the information www.web-app-analytics.com
